J & J Appliance was founded in 1978 by Charles Jordan with a straightforward mission: fix appliances right, charge a fair price, and stand behind the work. More than four decades later, that mission hasn't changed.
What started as a local repair service has grown into one of Memphis's most recognized names in appliance repair. The reason is simple — Charles shows up when he says he will, diagnoses the problem correctly, and fixes it right. No guessing. No unnecessary upsells. Just honest work.
The J & J Difference
We're not a franchise. We're not a call center. When you call J & J Appliance, you're talking to Charles Jordan — the same person who started this company in 1978 and the same person who will show up at your door. That level of personal accountability is rare. It's what Memphis families have relied on for over 45 years.
We also offer quality used washers and dryers — because sometimes the right answer is a good used unit, not a repair. We'll tell you honestly which situation you're in. That kind of transparency is why customers keep calling us back, and why they send their neighbors our way.